Privacy Policy for Bhainsa Mart Grocery App

Welcome to Bhainsa Mart!

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our grocery delivery app that delivers your essentials within 1 hour.

1. Information We Collect

We collect the following types of information to provide you with smooth and fast delivery services:

a. Personal Information

• Name

• Mobile number

• Email address

• Delivery address

• Payment details (only processed through secure third-party gateways)

b. Location Information

• Your location helps us identify nearby stores and ensure timely delivery.

• You can enable or disable location permissions anytime through your device settings.

c. Usage Information

• App activity such as order history, preferences, and interactions.

• Device and network details (device type, OS, IP address) to improve app performance.

2. How We Use Your Information

We use your data to:

• Process and deliver your grocery orders quickly.

• Communicate order updates, offers, and support messages.

• Improve our services and personalize your shopping experience.

• Ensure secure and smooth payment transactions.

• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information.
However, we may share data with:

• Delivery partners – to complete your order.

• Payment gateways – for secure transactions.

• Service providers – for app hosting, analytics, and customer support.
  All partners are required to protect your data in accordance with this Privacy Policy.

4. Data Security

We use advanced encryption and secure servers to protect your information.
Although we strive to maintain high standards, no method of online transmission is 100% secure. Use our services at your discretion.

5. Your Rights

You have the right to:

• Access and update your personal data.

• Request deletion of your account.

• Withdraw consent for marketing communications.
  To exercise these rights, contact us at support@bhainsamart.in.

6. Cookies and Tracking

We use cookies to improve app performance and show relevant offers.
You can manage cookie settings in your browser or device preferences.

7. Third-Party Links

Our app may contain links to third-party websites or payment gateways.
We are not responsible for their privacy practices or content.

8. Children’s Privacy

Bhainsa Mart services are not intended for children under 13 years.
We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted within the app with the revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
? Email: info@bhainsamart.in
? Phone: +91-7095292959